{"id":1465,"date":"2018-10-15T15:31:21","date_gmt":"2018-10-15T15:31:21","guid":{"rendered":"https:\/\/www.ipsenlearningnetwork.com\/?page_id=1465"},"modified":"2020-09-08T14:17:29","modified_gmt":"2020-09-08T14:17:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.ipsenlearningnetwork.com\/?page_id=1465&lang=usa","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row full_width=”stretch_row” css=”.vc_custom_1539615931725{background-image: url(https:\/\/www.ipsenlearningnetwork.com\/websites\/CLIMB_BR_IPSENLEARNINGNET\/wp-content\/uploads\/2018\/10\/09141818\/homebg-3.png?id=84) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” addstyles=”background-position: center top;”][vc_column width=”1\/2″ css=”.vc_custom_1521467433868{padding-bottom: 15px !important;}”][vc_column_text css=”.vc_custom_1521468222600{padding-top: 140px !important;}”]<\/p>\n

Help \/ FAQ<\/h1>\n

[\/vc_column_text] Back <\/a>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1521468264651{margin-top: 15px !important;}”][vc_column el_id=”faq_container”][vc_column_text]<\/p>\n

Frequently Asked Questions<\/h2>\n

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WHAT IS THE CLIMB PROGRAMME?<\/a><\/h5>\t
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The CLIMB<\/span> Programme has been designed by a European Scientific Steering Committee of experts in the field of spasticity with the goal of improving management with botulinum toxin in Europe through supporting a continuum of learning.\nThe CLIMB<\/span> Programme aims to address the need for a cross-functional, up-to-the-minute approach to training and provide a gold standard opportunity to share best-practice approaches to care and allow for collaboration on a number of important issues to advance the understanding of spasticity management.\t\t<\/div>\t<\/div><\/div>
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WHY SHOULD I TAKE PART IN THE UK CLIMB PROGRAMME?<\/a><\/h5>\t
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By joining the UK CLIMB<\/span> Programme, you will have access to eLearning, educational resources, and the opportunity to attend classroom sessions and practical injection training with botulinum toxin.\t\t<\/div>\t<\/div><\/div>
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HOW DO I REGISTER FOR CLIMB?<\/a><\/h5>\t
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You can request a login for the CLIMB<\/span> Programme from your local Ipsen Representative. Alternatively, you can click the Become part of the CLIMB<\/span> Programme link at the top of the page under the Log In button.\t\t<\/div>\t<\/div><\/div>
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WHO CAN REGISTER FOR CLIMB?<\/a><\/h5>\t
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The CLIMB<\/span> Programme is available to UK healthcare professionals involved in the management of patients with adult focal spasticity.\t\t<\/div>\t<\/div><\/div>
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I AM HAVING TROUBLE LOGGING IN, WHAT DO I DO?<\/a><\/h5>\t
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MY EMAIL IS NOT RECOGNISED<\/strong>\nYou will need to enter the email address used to register you on the website. If you are not sure which email this is or you think there is an error, please Contact Us and select Problems registering or logging in.<\/p>\n

MY PASSWORD DOES NOT WORK<\/strong>\nIf you are having trouble with your password, you can click here to reset it. Alternatively, you can click the Log In button at the top of the page and click Forgot password?\nPlease Contact Us<\/a> and select Problems registering or logging in for any other queries.\t\t<\/div>\t<\/div><\/div>

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I HAVE NOT RECEIVED A REGISTRATION CONFIRMATION EMAIL, WHAT CAN I DO?<\/a><\/h5>\t
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Once you have been registered, you will receive a confirmation email. You will need to click the link in the email to activate your account within 7 days. If you have clicked the link, but have not received your registration confirmation email, or you did not click the link in time, please Contact Us<\/a> or contact your local Ipsen representative.\t\t<\/div>\t<\/div><\/div>
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IN WHICH COUNTRIES IS CLIMB AVAILABLE?<\/a><\/h5>\t
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The CLIMB<\/span> Programme is currently available in the United Kingdom, Mexico, Latin America, Australia, Poland, Brazil, Spain and Germany. In 2020, we plan to add the following country to the CLIMB Programme: FRANCE.\t\t<\/div>\t<\/div><\/div>
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WHICH BROWSER DO I NEED?<\/a><\/h5>\t
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You will need to use a browser that supports HTML5, such as Chrome, Internet Explorer or Safari. If you are having trouble viewing features of the website, you may need to update your browser to the latest version.\t\t<\/div>\t<\/div><\/div>
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HOW DO YOU USE COOKIES?<\/a><\/h5>\t
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Cookies are used to store authentication details on login, customise your view of the website based on country, language and timezone, as well as to provide analytics in order to help us improve the website service.\nFor more information on this and for instructions on how to block cookies, please see the Privacy Policy<\/a>.\t\t<\/div>\t<\/div><\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row” css=”.vc_custom_1539615931725{background-image: url(https:\/\/www.ipsenlearningnetwork.com\/websites\/CLIMB_BR_IPSENLEARNINGNET\/wp-content\/uploads\/2018\/10\/09141818\/homebg-3.png?id=84) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” addstyles=”background-position: center top;”][vc_column width=”1\/2″ css=”.vc_custom_1521467433868{padding-bottom: 15px !important;}”][vc_column_text css=”.vc_custom_1521468222600{padding-top: 140px !important;}”] Help \/ FAQ [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1521468264651{margin-top: 15px !important;}”][vc_column el_id=”faq_container”][vc_column_text] Frequently Asked Questions [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tpl-home.php","meta":{"footnotes":""},"class_list":["post-1465","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ipsenlearningnetwork.com\/index.php?rest_route=\/wp\/v2\/pages\/1465","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ipsenlearningnetwork.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ipsenlearningnetwork.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ipsenlearningnetwork.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ipsenlearningnetwork.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1465"}],"version-history":[{"count":2,"href":"https:\/\/www.ipsenlearningnetwork.com\/index.php?rest_route=\/wp\/v2\/pages\/1465\/revisions"}],"predecessor-version":[{"id":1509,"href":"https:\/\/www.ipsenlearningnetwork.com\/index.php?rest_route=\/wp\/v2\/pages\/1465\/revisions\/1509"}],"wp:attachment":[{"href":"https:\/\/www.ipsenlearningnetwork.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}